Refund Policy

Personal Information
Kuber Dryfruits is the licensed owner of the brand Mewraj. We respect your privacy and are committed to safeguarding your personal data.

Services Overview
To enhance your shopping experience, Mewraj may collect certain personally identifiable information such as your name, email address, phone number, postal code, and demographic details. Additionally, we may track your browsing behavior on our website to improve our services.

Eligibility
Our services are available in select regions of India. If you are under 18 years of age, you may use our platform under the supervision of a parent or legal guardian. All transactions must comply with applicable laws and regulations.

License & Site Access
Mewraj grants you a limited, non-transferable right to access and use this website for personal purposes. Any unauthorized modifications, reproductions, or commercial usage of the website or its contents without prior written consent are strictly prohibited.

Account & Registration Obligations
Customers must register with accurate details to place orders. By registering, you consent to receive promotional emails and updates, which can be unsubscribed at any time.

Pricing
All products are sold at the listed prices unless a discount or promotion applies at the time of purchase. Prices may change without prior notice.

Return & Refund Policy
We strive to deliver the highest quality products. However, if you receive an item that is damaged, defective, or not in its original sealed packaging, you may request a return within 7 days of delivery. The product must be unused, in its original packaging, and accompanied by proof of purchase. Once we receive and inspect the returned item, we will process a refund to your original payment method or provide a replacement, based on your preference.

Cancellation Policy

  • Orders can be cancelled within 48 hours of placement.
  • If cancelled before dispatch, a full refund will be issued.
  • Once shipped, cancellation is not possible.

 

Customer Responsibilities

  • Ensure that the delivery address provided is accurate and complete. Additional charges may apply for re-delivery due to incorrect details.
  • Use our services in compliance with all applicable laws.
  • Provide authentic and truthful information during registration and transactions.
  • Review product details carefully before making a purchase, as placing an order signifies acceptance of the listed terms.

Prohibited Activities
You agree not to:

  • Share or distribute unlawful, offensive, or misleading content.
  • Engage in fraudulent activities.
  • Attempt unauthorized access to our systems or disrupt website functionality.
  • Infringe upon intellectual property rights.

Product Colors & Display
While we make every effort to display product colors accurately, variations may occur due to individual screen settings and device differences.

Modification of Terms
Mewraj reserves the right to modify or update this policy at any time. Customers are encouraged to review our policies periodically.

Governing Law & Jurisdiction
This policy is governed by the laws of India. Any disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996, with proceedings held in Delhi, India.

Reviews & Feedback
All customer reviews, feedback, and suggestions shared on our website become the property of Mewraj. We reserve the right to use, modify, or distribute such content without providing compensation.

For any inquiries regarding our refund policy, please reach out to our customer support team.

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